Do you have a question we havent covered below? If so please don't hesitate to contact us and we will be happy to answer your query.
- How do I protect my Operators Licence?
A company’s Goods Vehicle Operators
Licence is its most valuable asset and a
major part of protecting your licence is by
ensuring that your safety and maintenance
obligations are met. We have over 20 years
experience in the transport industry and
a keen insight into a vehicle operators
requirements.
- How do I know when my vehicle is due a safety Inspection?
We keep records of all your vehicles
due dates including Inspection, Mot and
Tachograph and will send you a regular
reminder so that you can plan ahead and
book your vehicle in to suit you.
- How do I find out my OCRS score?
- What happens if I have a VOSA Maintenance Inspection?
We keep a back up copy of all your
vehicles inspection and repair sheets here
so that you can rely on always having a
full record of your vehicles maintenance
history.
- What Qualifications/Training do your Technicians hold?
All our Technicians are City & Guild
qualified in HGV maintenance & repair; in
addition they attend additional training in
specific areas such as engine diagnostics
and VOSA inspection procedures.
- What happens if I have a breakdown?
We provide full breakdown cover 24 hrs
a day 7 days a week. We will attend with
our own mobile unit to provide roadside
assistance within a 30 mile radius or
alternatively we will appoint a local repairer
and manage the breakdown on your behalf.
- How do I manage vehicle defects?
The Driver of the vehicle should make
a note of any defects on carrying out his
daily checks and report these to you; we
can then determine if these defects affect
road worthiness, in which case they will
need to be rectified immediately or if they
are safe to wait until the next scheduled
maintenance visit.
- How can I manage my vehicle maintenance costs?
The simplest way to control your
maintenance spend is to set a limit on the
cost of any repairs; we will then contact
you with a price of the repair to obtain your
authority to proceed. We can also provide
you with a monthly cost breakdown analysis
to help you identify costs and problem
vehicles.
